Refund & Cancellation Policy

We understand that plans can change, and we do our best to be flexible while ensuring a smooth experience for all guests.

Cancellations & Refunds
Cancellations made 12 days or more prior to the scheduled event are eligible for a full refund. Cancellations made within 12 days of the event are non-refundable, and all sales are considered final during this period.

Ticket Transfers
If you’re unable to attend, you’re welcome to transfer your spot to a friend or loved one. Please email us at aloha@cookspacehi.com with the following information:

• Name of class
  Name of new attendee
  New attendee’s preferred email

Included Purchases
Any items, goods, or materials included as part of your ticket (such as cookbooks, gift bags, or merchandise) are not eligible for a refund, regardless of attendance. We will happily arrange for you to receive any items included as part of your ticket on a later date.

Event Changes or Cancellations
In the unlikely event that we need to cancel or reschedule a class, you will be offered the option of a full refund or a credit toward a future event.